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// THE_DIFFERENCE

Not All Strata Platforms
Are Built the Same

Most strata software digitises manual processes. StrataPort eliminates them. Here's what that means when you're managing thousands of lots and can't afford a system that needs babysitting.

Four Approaches — One That Scales

The Australian strata software market has converged on a handful of architectural patterns. Each makes a different trade-off between automation depth, operational risk, and scalability.

// AI-First Platform

The AI-Led Approach

Leads with AI-powered communication, invoice digitisation, and generative tools. Modern interface. Cloud-native. Rapid feature releases.

Modern cloud-native design
AI-assisted invoice digitisation
Security-certified cloud infrastructure
AI outputs require human verification
Workflow automation depth still maturing
Less proven at enterprise scale
// Multi-Market Platform

The Global Generalist

Cloud platform spanning strata, facilities management, and utilities across multiple countries. Strong automation and banking integration. Broad capability but not deep in any single market.

Global scale and proven infrastructure
Strong automation capabilities
Multiple banking partnerships
Shared platform across FM, utilities, strata
Australian strata nuance not primary focus
Per-lot pricing scales linearly with growth
// Banking-Integrated Platform

The Data & Banking Play

Backed by major financial and data institutions. Strong mobile design and banking integration. Platform modernisation program in progress.

Direct banking integration
Mobile-optimised for field managers
Access to industry property data
Platform modernisation in progress
Evolving feature set during transition
Not built by active strata operators
// Legacy Enterprise Platform

The Incumbent Standard

Generational market leader managing a substantial national portfolio. Deep trust accounting, integrated voting and meeting tools. Enterprise-grade but carries legacy architecture.

Deep trust accounting and compliance
Massive installed base and proven scale
Comprehensive integrated suite
Legacy architecture constrains innovation
Enterprise pricing and onboarding overhead
Automation requires significant configuration
// STRATAPORT v3.0 — Deterministic Automation Platform

The Outcome — Built by Operators for Operators

Continuously developed in deep partnership with leading strata management professionals who run a real portfolio. Every workflow is deterministic — no AI hallucinations, no probabilistic outputs, no results that need checking. The system does exactly what it was designed to do, every time, at scale.

30+ zero-touch deterministic workflows
Developed in partnership with an active strata firm
No AI hallucination risk in core operations
End-to-end AGM, insurance, and financial automation
Macquarie Bank integration with daily auto-reconciliation
Governed AI layer (Plus) available as optional extension

Capability Comparison

A factual comparison across the operational dimensions that matter most at scale.

CAPABILITY STRATAPORT AI-FIRST GLOBAL GENERALIST BANKING PLAY INCUMBENT
Zero-touch workflow automation 30+ workflows Emerging Moderate Partial Configurable
Deterministic (no AI hallucination risk) Yes — by design AI-dependent Rules-based Rules-based Rules-based
End-to-end AGM automation Full lifecycle Meeting tools Via partner Evolving Integrated suite
Insurance lifecycle management Valuation → Renewal Unknown Basic tracking Basic tracking Partial
Automated daily bank reconciliation Macquarie — daily Multi-bank Multi-bank Direct integration Multi-bank
6-stage automated collections C1–C6 + Legal Multi-stage Arrears escalation Staged recovery Staged recovery
Integrated supplier work order lifecycle Quote → Invoice Quotation mgmt Work orders Basic Maintenance module
Automated OC certificate generation Single click Manual Manual Manual Automated
Supplier compliance (API integrated) CertTracker API Unknown Via partner Via partner Via partner
Developed with active strata operators Yes — live portfolio Industry input Industry input Industry input Industry input
Optional governed AI extension StrataPort Plus AI embedded in core Unknown Unknown Via partner integration
Victorian legislation focus OC Act 2006 VIC focused Multi-state Multi-state All states

Disclaimer: The competitive assertions in this table are based on research of publicly available information at the time of publication. They are not presented as current factual statements of any specific competitor's capability and may not reflect recent product updates. StrataPort capability claims are based on production system functionality.

StrataPort

Zero-touch automation30+ workflows
No AI hallucination riskYes — by design
End-to-end AGMFull lifecycle
Insurance lifecycleValuation → Renewal
Daily bank reconciliationMacquarie — daily
Automated collectionsC1–C6 + Legal
Work order lifecycleQuote → Invoice
OC certificate generationSingle click
Supplier compliance APICertTracker API
Developed with operatorsYes — live portfolio
Governed AI extensionStrataPort Plus
Victorian legislationOC Act 2006

Disclaimer: Competitive assertions based on publicly available information at time of publication. Not presented as current factual statements of any specific competitor's capability.

Automation Without Guesswork

Some platforms are adopting AI to compose emails, digitise invoices, or answer legislative questions. These tools can be useful — but they introduce probabilistic outputs that require human verification. At scale, that verification becomes a bottleneck.

StrataPort workflows are deterministic — every output is predictable and auditable
No AI-generated text in financial notices, levy invoices, or compliance documents
When AI is needed, StrataPort Plus provides it as a governed, optional layer — not embedded in core operations
// AUTOMATION_SPECTRUM
Manual Process Rules-Based Automation AI-Dependent
SP
Where each approach sits:
StrataPort
Incumbent
Global Generalist
Banking Play
AI-First
WORKFLOW_AUTOMATION_DEPTH →

Built With Firms That Use It

StrataPort wasn't designed in a software lab or assembled by external technology partners. It was built — and is continuously developed — in deep partnership with leading strata management professionals who operate a live portfolio on the same system every day.

Every workflow was designed to solve a real operational problem, not a hypothetical one
New features are tested in production on a live portfolio before release
Development priorities are driven by the operational needs of a working strata firm — not a product roadmap
// PLATFORM_ORIGINS
StrataPort
Continuously developed in deep partnership with leading strata management professionals operating a live portfolio in Melbourne
Other Platforms
Typically developed by software companies, technology ventures, or external partners — then sold into the strata industry
Why does this matter?
When the people who build the platform are the same people who answer to lot owners and committee members, every workflow is designed to solve a real operational problem — not a hypothetical one. Features are tested in production on a live portfolio before release.

Scale Without Adding Headcount

The real test of a strata platform isn't what it does for 500 lots. It's what happens when you grow to 5,000, 10,000, or 25,000 lots. Platforms that digitise manual processes still require staff to operate them. StrataPort's deterministic workflows execute without human intervention — so your headcount doesn't need to scale linearly with your portfolio.

Daily notices, reconciliation, collections, and fee automation run unattended
AGM packs compiled, paginated, and delivered without manual assembly
Insurance renewals, supplier invoicing, and work orders managed end-to-end
// OPERATIONAL_OVERHEAD_MODEL
Staff overhead relative to portfolio growth:
StrataPort — Deterministic Sub-linear
AI-Assisted Platform Reduced but variable
Standard Cloud Platform Near-linear
Legacy Enterprise Linear
RELATIVE_STAFF_OVERHEAD_AT_SCALE →

AI When You Want It
Guardrails When You Need Them

Some platforms embed AI into core operations — composing emails, answering legislative questions, making suggestions. That means every output carries hallucination risk and needs checking. StrataPort takes a different approach: the core platform is entirely deterministic, and AI is available as a governed optional layer through StrataPort Plus.

AI never touches financial documents, levy notices, or compliance outputs
StrataPort Plus provides AI capabilities with explicit authority boundaries
Every AI-assisted action requires human approval before execution
// AI_ARCHITECTURE_COMPARISON
// EMBEDDED AI
AI woven into core operations. Every output is probabilistic. Staff must verify emails, invoices, and legislative answers before sending.
Hallucination risk in production
// STRATAPORT APPROACH
Deterministic core. AI available as a governed extension (Plus). Clear authority boundaries. Human approval required.
Zero hallucination in core ops

See the Difference Firsthand

Request a confidential briefing to see how StrataPort's deterministic automation compares to your current platform.